General Guidelines

• Each Guest travelling with us internationally receives a free baggage allowance.  
• Each piece of your baggage must not weigh more than 32 kg and must not exceed a total linear dimension of 140 cm (add together depth, width and length).
• Airpass guests may check in up to 23kg of baggage, free of charge.
• Check-in baggage that exceeds 23 kgs will attract excess baggage charges and will only be accepted at our discretion.
• If the baggage you intend to take with you on your flight is heavier or larger than the limits outlined above, please refer to the Excess Baggage (further below) and/or Oversized Baggage section.

What’s allowed

You may take, free of charge, baggage weighing up to 7 kg on board with you, which might consist of:

• 1 piece not exceeding dimensions of 23 cm in depth, 34 cm in height and 48 cm in length, (total linear dimensions equal to 105cm), and;
• 1 suit pack or garment bag, non rigid/unfolded not exceeding 11cm in depth x 60cm in width x 114cm in length (total linear dimensions equal to 185 cm), or another small bag or briefcase

In addition these items are allowed

• Laptop computer, a handbag, pocketbook or purse
• An overcoat, wrap or blanket
• An umbrella without metal points, or walking stick
• A small camera or pair of binoculars
• Infants’ food for consumption in flight
• A pair of crutches or prosthetic devices for your use, provided that you are dependant on them for mobility

Note: If you are travelling with an infant you may carry on an extra bag containing articles for use in the cabin such as nappies or baby food. Check out our infants baggage limits.
Note: A maximum of 5 litres of alcohol in total is permitted in retail packaging.  However, in-flight consumption of your own alcohol is not permitted.
Note: If your carry-on baggage is greater than this allowance and you try to bring it onboard, you will be advised at the gate that the bag is too large for the cabin and it will need to be treated as checked baggage. In this case the following process will apply:

What’s not allowed

These items are not allowed as carry-on baggage

• Sharp items (including nail files and nail scissors)
• Inflated balls (balloons and other inflatable toys are permitted provided they are not inflated).

The only item that can occupy a seat (apart from a Guest of course) is a cello.  To book an extra seat for your cello please call the Guest Contact Centre.

• Excess baggage fees are charged at check-in and payment can be made by credit card, cash and EFTPOS
• Checked baggage amounts of more then 23kg should be split across several bags to prevent injury to our Ground Staff. 
• We cannot guarantee that excess baggage will be carried.  This is at our sole discretion and is subject to aircraft loads.
• For international baggage charges please check baggage within the flying internationally section

Excess Baggage Charges

Note: Excess baggage fees are subject to change at any time without notice

For international baggage charges please check baggage within the flying internationally section

Virgin Blue

We will only accept seafood/meat/frozen products as checked baggage when packed in the following way:

• Solid plastic/fibreglass eskies or Styrofoam boxes with lids.  Please note - Soft sided cooler bags and cardboard boxes are NOT permitted.
• Eskies and Styrofoam boxes must be robust, watertight and in good condition
• Seafood/meat/frozen products must be sealed in watertight plastic bags or sealable containers
• Wet ice must be packed separately from frozen products in sealed watertight plastic bags or sealable containers. E.g. frozen water bottles
• Absorbent material must be placed in the base of the box/esky
• Total weight of each container - including contents - must not exceed 13 kg each

Pacific Blue

We will only accept seafood/meat/frozen products as checked baggage when packed in the following way:

• The products must be 
  • packaged in a container that is robust, undamaged and does not contain any other items.
  • sealed in watertight plastic bags inside the container with absorbent materials (E.g. - newspaper) placed in the bottom of the container under the bag
• Total weight of each container - including contents - must not exceed 20kg

Please note:

• Live seafood (E.g. crayfish and mud crabs) must not be carried as checked baggage. If you wish to transport live seafood you must arrange for it to be carried as freight.
• You must satisfy Customs and Quarantine requirements for the port of entry.  If you do not, the products may be confiscated.

For more information on Customs and Quarantine requirements to import seafood into Australian or New Zealand:

• Australia:  www.aqis.gov.au
• New Zealand:  www.maf.govt.nz